Help Center
Find guidance on supported documents, how analyses work, appeal basics, and support requests.
What documents can I upload?
PDF denial letters, EOBs, screenshots, and common image formats are supported, along with manual text paste.
Does MedClaimPlus give medical or legal advice?
No. MedClaimPlus provides informational claim support only and does not replace professional medical, legal, or insurance guidance.
What can I see on the free plan?
Free users get partial analysis, visible risk and appeal scores, and limited history with strong upgrade prompts around actionable content.
How is PHI handled?
Documents are routed through a privacy-focused scrubber that produces redacted text for AI analysis by default.